Privacy Policy (PP)

1. Introduction

This Privacy Policy explains how Westbridge Academic Solutions trading as StudyAdvisorUK (“StudyAdvisorUK,” “we,” “our,” “us”) collects, uses, and protects your personal data when you interact with us.

We are committed to handling your information responsibly, transparently, and in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller:
Westbridge Academic Solutions trading as StudyAdvisorUK
Company number: 16029158
Registered office: 5 Indescon Sq, Lighterman’s Rd, London, E14 9DQ
Email: info@studyadvisoruk.co.uk

2. Personal Data We Collect

At StudyAdvisorUK, we collect and process various personal data from our applicants to facilitate successful applications. This may include (but is not limited to):

  • Full Name

  • Date of Birth

  • Residential Address

  • Phone Number

  • Email Address

  • National Insurance Number (NIN)

  • Secondary School Name

  • Work Status

  • Tax Return Information

  • P60 Form

  • Passport Details

  • Share Code

  • Curriculum Vitae (CV)

  • Bank Account Number

  • Sort Code

  • Proof of Residence in the UK

  • Marital Status

Additionally, uploaded documents and files (e.g., proof of address, diplomas, ID documents) are collected for application and compliance purposes.

3. How and Why We Use Your Personal Data (Lawful Basis)

We use your personal data for the following purposes:

  • Application support – to review your documents, confirm legitimacy, and assist with completing admissions (lawful basis: contractual necessity).

  • Admissions submissions – to forward your application details to partner institutions (lawful basis: contractual necessity).

  • Legal compliance – to comply with UK immigration, admissions, and anti-fraud regulations (lawful basis: legal obligation).

  • Analytics & service improvement – to improve our recruitment services and ensure fair application processing (lawful basis: legitimate interests).

  • Marketing (optional) – with your explicit consent, we may provide information about relevant opportunities.

Please note: while StudyAdvisorUK supports and guides applicants, applicants remain responsible for submitting their own applications.

4. Cookies and Tracking

  • We may use cookies to enhance your browsing experience and remember your preferences.

  • Some cookies may help determine whether an application originates from the UK (location-based tracking).

  • You can manage cookies via your browser settings. Essential cookies cannot be disabled.

5. Embedded Content and Third-Party Processing

Pages on our website may include embedded content (e.g., videos, forms, analytics). Interacting with such content may allow third parties to collect data about you. Please review third-party privacy policies for more details.

6. Who We Share Your Personal Data With

We forward application data to partner universities and colleges for the sole purpose of processing student admissions. These may include (but are not limited to):

  • Arden University

  • Anglia Ruskin University

  • London College of Contemporary Arts (LCCA)

  • London College of Creative Media (LCCM)

  • The Learning Group (TLG)

  • University of Sunderland (London Campus)

  • Regent College London

  • Docklands Academy London

  • Other potential future partners (you will be informed where applicable).

We do not sell or trade personal data to third parties.

7. How Long We Retain Your Data

  • Admissions/applicant data: retained until completion of service + 5 years, or as required by law.

  • Analytical purposes: retained in anonymised form where possible.

  • Media uploads/documents: retained until account deletion, application completion, or applicant request for deletion.

You may request early termination and deletion of your data (see Section 9).

8. Your Rights

Under UK GDPR, you have the following rights:

  • Right of Access – to request a copy of your personal data.

  • Right to Rectification – to correct inaccurate or incomplete data.

  • Right to Erasure – to request deletion of your data.

  • Right to Restrict Processing – to limit how your data is used.

  • Right to Object – to object to processing in certain cases.

  • Right to Data Portability – to request your data in a transferable format.

  • Right to Withdraw Consent – where processing is based on consent, you may withdraw at any time.

To exercise your rights, please email info@studyadvisoruk.co.uk. Requests will be handled within 21 working days.

9. Security of Your Data

We take strong measures to protect your information, including:

  • Secure database storage with encryption (at rest and in transit).

  • Access controls: only administrators, directors, and trained staff can access applicant data.

  • Email records: one secure copy for the student and one for StudyAdvisorUK.

  • Staff training on confidentiality, GDPR compliance, and secure data handling.

10. Updates to Our Privacy Policy

We may update this Privacy Policy to reflect changes in law or our services. Any updates will be published on our website, and applicants may be notified via email where appropriate.

11. Contact & Complaints

If you have any questions or wish to exercise your rights, please contact:

Data Protection Contact
Email: info@studyadvisoruk.co.uk

If you are dissatisfied with how your data is handled, you may also lodge a complaint with the Information Commissioner’s Office (ICO):
www.ico.org.uk